The Business Travel Association has set a clear benchmark for quality and compliance across the travel management sector with the launch of its first accreditation scheme. Identity Travel is among the first TMCs to achieve it.
BTA Accreditation is a trusted mark of approval, awarded only to BTA member TMCs that successfully complete a full evaluation. It exists because procurement teams have typically had no consistent, independent way to assess a TMC’s professional credentials, relying instead on sales conversations and self reported claims.
Accreditation closes that gap by assessing six standards directly:
- Business stability and governance
- Insurance and financial protection
- Data protection and privacy
- Professional competence
- Client service standards
- Business continuity
According to the BTA, these areas reflect the priorities buyers themselves identify as mattering most when choosing a travel partner.
Only TMCs that meet or exceed the required standard are permitted to display the accreditation
That distinction is what sets it apart from many industry badges, which are often awarded simply for holding membership. BTA Accreditation is awarded for evidence, not enrolment.
Each standard is independently assessed, not self declared, and accreditation runs for two years before a renewal assessment is required. The standard has to be maintained, not achieved once and left unchecked.
This means the questions you would usually have to ask yourself when choosing a travel partner, can I trust their financial stability, their data handling, their service delivery, have already been independently answered. It is one less judgement call resting on a sales conversation. Someone outside the business has already checked the things you’d have had to take on faith.
For procurement teams or businesses currently evaluating a travel partner, BTA Accreditation can be requested as supporting evidence as part of any tender or RFP process. It sits alongside our wider governance, certification and partnership record, viewable in full here.
What is BTA Accreditation?
BTA Accreditation is a quality standard introduced by the Business Travel Association in 2026 for its member travel management companies. It assesses TMCs against six areas, financial stability, insurance, data protection, professional competence, client service and business continuity, identified by the BTA as the priorities buyers look for when selecting a TMC. Only TMCs that meet the required standard can display the accreditation, which is renewed every two years.
